Privacy Policy

Last updated: 02 July 2026 · Complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) & IT Rules 2011.

1. Who We Are

"Zenith Education", "Zenith Notes, Books & E-Books", and "Zenith Point Publishers" (collectively, "we", "us", "our") is a Jaipur-based publisher of study notes and online tests for Indian competitive exams, in operation since 1998. This Privacy Policy applies to the website store.zenitheducation.net and all Zenith-branded applications.

2. Data We Collect

• Identity data: your name, mobile number, and email at signup / checkout.
• Delivery address if you order hard-copy materials.
• Payment identifiers: UPI VPA, card last-4, bank name — only as reported by Razorpay. We never see full card numbers or CVV; those stay with the payment gateway.
• Order & usage data: which courses you own, reading time, print/download claims, test scores, chat history with our team.
• Device signals: IP address, browser type, device fingerprint (a non-reversible hash used to prevent piracy and enforce our 2-device cap).

3. Why We Collect It

• To create and secure your account (OTP-based sign-in via Firebase Phone Auth).
• To deliver the notes / tests you paid for, watermarked with your identity to deter redistribution.
• To process payments through Razorpay and confirm the order.
• To ship hard copies to your address.
• To respond to support chats and improve our content based on aggregated usage.
• To detect and stop piracy — leaked PDFs traced back to the originating buyer via the watermark.
• To send you order updates and (with consent) exam news / new-course announcements.

4. Who We Share Data With

We do NOT sell your data to advertisers. We share it only with the following processors, and only to the extent needed:

• Razorpay Software Pvt. Ltd. — payment processing, PCI-DSS compliant.
• Google Firebase (Google Cloud, EU/US regions) — authentication, database, secure file storage.
• India Post / DTDC / Delhivery — hard-copy delivery.
• WhatsApp / SMS gateway — order and OTP notifications.
• Law-enforcement or courts — only when compelled by a legal order.

5. Data Retention

We keep order and payment records for 7 years as required by Indian tax and accounting law. Chat history is retained for 2 years. If you delete your account, personal identifiers are hashed or purged; audit logs (order IDs, invoice numbers, tax records) are retained per law.

6. Your Rights (DPDP Act)

You have the right to:

• Know what personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete data that is no longer needed for a legal or contractual purpose.
• Withdraw consent for marketing messages (order/security messages continue).
• File a complaint with the Data Protection Board of India if you believe your rights have been breached.

To exercise any right, WhatsApp us or email info.zenithcp@gmail.com. We respond within 15 working days.

7. Cookies & Local Storage

We use small pieces of data stored in your browser (localStorage, IndexedDB, cookies) only to keep you signed in, remember your cart / language preference, and to enable offline reading of the notes you have purchased. We do NOT use third-party advertising trackers.

8. Security

All traffic between your device and our servers is encrypted with HTTPS/TLS. Passwords are never stored — we use one-time SMS codes via Firebase Phone Auth. Signed download URLs expire in 24 hours. Every purchased PDF is watermarked with buyer identity to detect leaks.

9. Children

Zenith services are intended for candidates preparing for competitive exams — typically age 18+. If a minor uses the service, a parent/guardian must consent. Contact us to remove any minor's data.

10. Changes

We may update this policy. Material changes are notified by email/WhatsApp to registered users. The "Last updated" date at the top always reflects the current version.