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Shipping Policy

Zenith Education, Jaipur β€” Estd. 1998

Last updated: 02 July 2026

1. Coverage

Zenith Notes, Books & E-Books ships printed study notes and hard-copy course materials across India via India Post Registered Post, DTDC, Delhivery, or an equivalent courier we select for your PIN code. E-notes (digital) are delivered instantly through your Zenith Education dashboard β€” no shipping required.

2. Dispatch Timeline

Orders placed and paid before 2:00 PM IST on a working day are typically dispatched the next-to-next working day. Orders placed after 2 PM, or on Sundays / public holidays, roll to the following working-day cycle.

Custom-printed, bundled, or high-volume orders may require an additional 24–48 hours to prepare.

3. Delivery Windows

ZoneEstimated delivery from dispatch
Rajasthan metros (Jaipur, Jodhpur, Udaipur, Kota)2–4 working days
Other metros (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune)4–7 working days
Tier-2 & Tier-3 cities across India7–15 working days
Remote / North-East / J&K / Andaman & Nicobar / LakshadweepUp to 20 working days

These windows are provided by our courier partners and are indicative, not guaranteed. Delays caused by weather, strikes, natural disasters, government actions, curfews, or any force majeure event are outside our control.

4. Shipping Fees

5. Tracking

You will receive a tracking number by WhatsApp / SMS to your registered mobile within 48 hours of dispatch. Track any time from your Dashboard β†’ My Orders.

6. Address Accuracy

Please provide a complete address with landmark, PIN code, and an active WhatsApp / phone number. Zenith Education is not liable for non-delivery caused by incorrect, incomplete, or unreachable addresses. Re-dispatch after a failed delivery attributable to the buyer will be at buyer's cost.

7. Damaged, Lost, or Undelivered Shipments

If your order is not delivered within 20 working days from dispatch, please reach us β€” we will initiate a courier trace and, if the shipment is confirmed lost, either re-send at our cost or refund per our Refund Policy.

Report damaged shipments within 48 hours of delivery with photos of the parcel and contents (WhatsApp works fine). Damage reported later cannot be assessed reliably.

8. International Shipping

We currently ship printed materials only within India. International buyers are welcome to purchase e-notes, which are delivered digitally to any country with a supported payment method.

πŸ“ž +91 83024 50450 Β· +91 98296 07122
πŸ’¬ WhatsApp support (10 AM – 7 PM IST, Mon–Sat)
πŸ“§ info.zenithcp@gmail.com
πŸ“ Malviya Nagar, Jaipur, Rajasthan